Welcome to SpareLux — where luxury meets performance and trust drives everything we do. Your privacy matters to us, and this policy explains how we collect, use, and protect your personal information when you interact with our website (www.sparelux.com) or our team.

By visiting or purchasing from SpareLux, you agree to this Privacy Policy.

Data We Collect

a) Personal Information:
  • Name
  • Email address
  • Phone / WhatsApp number
  • Billing & shipping address
  • Vehicle details (optional)
  • Payment information (via secure gateways)
b) Non-Personal Information:
  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Referral source
Note: Data is used only to improve user experience and provide better service.

Purpose of Data Processing

We collect and process your data for the following purposes:

  • Order processing & delivery — To fulfill your purchases and ship products to you
  • Customer communication — To keep you updated about your orders and respond to inquiries
  • Support & inquiries — To provide assistance and resolve any issues
  • Personalized recommendations — To suggest products that match your vehicle and preferences
  • Marketing — Only with your consent, to send promotional offers and updates
  • Website improvement — To enhance user experience and optimize our platform

Consent

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.

  • You can withdraw your consent at any time by contacting us
  • Marketing communications are optional and based on opt-in consent
  • You have full control over your data preferences

Data Sharing

We do not sell your personal data. Your trust is our priority.

Your data may be shared only with trusted partners to fulfill our services:

  • Payment gateways — To process secure transactions
  • Shipping partners — To deliver your orders
  • Service providers — Only when necessary for operational purposes

Data is shared only when necessary to fulfill services and is protected under strict confidentiality agreements.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

  • Data is stored for legal, operational, or customer support purposes
  • You can request deletion of your data at any time
  • Certain information may be retained to comply with legal obligations

Your Rights

You have the following rights regarding your personal data:

  • Right to access — Request a copy of your personal data
  • Right to correct — Update or correct inaccurate information
  • Right to delete — Request deletion of your personal data
  • Right to withdraw consent — Opt out of data collection at any time
  • Right to opt out of marketing — Unsubscribe from promotional communications

To exercise any of these rights, please contact us using the information provided below.

Data Security

We are committed to protecting your personal information with industry-standard security measures:

  • SSL encryption — All data transmitted is encrypted
  • Secure payment gateways — Your payment information is processed securely
  • Data protection measures — Advanced security protocols to prevent unauthorized access
  • Regular security updates — Continuous monitoring and improvement of our systems
While we implement robust security measures, no method of transmission over the internet is 100% secure. We continuously work to protect your data.

Children's Data

Our website is not intended for users under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

  • Any changes will be posted on this page
  • The "Last Updated" date will be revised accordingly
  • Continued use of our website after changes constitutes acceptance of the updated policy

We encourage you to review this policy periodically to stay informed about how we protect your information.

Additional Disclosure

SpareLux is committed to compliance with all applicable data protection laws and regulations.

  • We comply with applicable privacy laws in India and internationally
  • Data may be disclosed if required by law or legal process
  • We reserve the right to disclose information to protect against fraud, misuse, or unauthorized access
  • Your data may be shared to enforce our terms of service or protect our rights and property

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Location: Surat, Gujarat, India