Terms & Conditions

Please read these terms carefully before using SpareLux. By accessing or purchasing from our website, you agree to the following terms.

About SpareLux

SpareLux is a premium auto parts brand specializing in luxury car spare parts for brands like BMW, Mercedes-Benz, Audi, Jaguar, Range Rover, Porsche, Bentley, and more.

We provide high-performance, OEM-grade parts designed to maintain the precision, performance, and reliability of your luxury vehicle.

Our goal is to make premium car maintenance simple, fast, and trustworthy through an online-first experience.

Product Information

All product descriptions and images are provided as accurately as possible to help you make informed decisions.

  • Images are for reference only; slight variations in appearance may occur
  • Customers must verify compatibility with their vehicle before purchasing
  • SpareLux is not responsible for incorrect orders due to part mismatch
Important Tip: Always cross-check your vehicle VIN or model number before placing an order to ensure perfect compatibility.

Pricing & Payment Policy

All prices are displayed in INR and include GST unless stated otherwise. Prices may change without prior notice based on market conditions.

Accepted Payment Methods:

  • UPI (Google Pay, PhonePe, Paytm, etc.)
  • Credit/Debit Cards (Visa, Mastercard, RuPay, Amex)
  • Net Banking

Orders are processed only after successful payment confirmation.

Note: Payment failures are usually reversed within 3–5 business days by your bank or payment provider.

Shipping & Delivery

  • Standard Delivery: 3–7 business days
  • Express Delivery: 1–3 business days (available in selected cities)
  • Free Shipping: On all orders above ₹2,000
  • Secure packaging ensured for all orders to prevent damage during transit

Delivery timelines may vary based on location and product availability. You will receive tracking information once your order is dispatched.

Returns & Refunds

We want you to be completely satisfied with your purchase. Returns are accepted only under the following conditions:

  • Damaged, defective, or incorrect items received
  • Issue must be reported within 48 hours of delivery
  • Product must be unused and in original packaging with all tags intact
  • Refunds will be processed after inspection and approval
Please Note: Returns due to incorrect part selection or compatibility issues are not eligible for refund. Always verify before ordering.

Warranty & Liability

Warranty coverage (if applicable) is as per the manufacturer's policy and terms. Please refer to the product page for specific warranty details.

SpareLux is not liable for:

  • Damage caused by incorrect installation or improper handling
  • Issues arising from improper usage or maintenance
  • Third-party modifications or unauthorized repairs
  • Normal wear and tear over time

We recommend professional installation for all automotive parts to ensure safety and optimal performance.

Order Cancellation

Orders can be canceled before dispatch without any charges. Please contact us immediately if you wish to cancel.

Once an order has been shipped, cancellation is not allowed. However, you may refuse delivery or initiate a return as per our Returns & Refunds policy.

Tip: Double-check your order details before confirming to avoid cancellation requests.

User Responsibility

By using SpareLux, you agree to:

  • Provide accurate and complete information during registration and checkout
  • Ensure correct part selection and compatibility before placing orders
  • Use the website in a lawful and responsible manner
  • Not engage in fraudulent activities or misuse of services

Misuse of the website, fraudulent transactions, or violation of these terms may result in account suspension or legal action.

Need Help? Contact Us

Working Hours
Monday – Saturday | 10 AM – 8 PM IST